WORLDWIDE FREE SHIPPING ABOVE 50 USD.

FAQ

FAQ

  • WHEN WILL I RECEIVE MY ORDER?

*Estimated delivery times:

Please allow 2 - 4 weeks for delivery.

These estimates are stated on every product page, However in some rare cases they may be subject to small unexpected delays.

WHERE DO YOU SHIP TO?

Presently we are only shipping to USA

  • HOW MUCH DO YOU CHARGE FOR SHIPPING?

US orders: $4.95

We offer free shipping on any order over $99

  • WHERE'S MY TRACKING NUMBER?

Tracking numbers will be provided in a shipping confirmation email approximately 1 - 3 business days after purchase.

  • WHAT'S YOUR POLICY ON REFUNDS?

100% Satisfaction Guarantee - We want to provide you with a risk-free shopping experience. We trust our customers to not take advantage of us on this offer, therefore If at any time within 30 days of receiving your offer you are not satisfied, we will refund your money.

  • I ENTERED MY ADDRESS WRONG, CAN IT BE CHANGED?

Yes! If you contact us within 24 hours we can change your order once you provide us the correct address. Otherwise we do not accept responsibility for wrong addresses. Please enter your address carefully at checkout.

  • STILL NEED HELP?

Please feel free to shoot us a message via the contact page or email us at support@fluffypawz.com and we'll get back to you within 24 hours