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About Us

Hey There, 

It's Rachel this side. I have been an avid pet lover and pet owner since a decade now. 

I used to face a lot of difficulties in finding Good Quality pet care products. They are not just pets, they are like our kids. We need the best quality products to take care of them. 

I am sure a lot of you must be facing same problems too. 

So, I decided to help the lovely pet owners by giving a platform from where they can buy these products. 

I make sure that these products are of best quality but at the same time are available at the best price in the market. 

I hope you get the best product for your pet at our store. 

Cheers!

Rachel Olivia

 

What we do @ Fluffy PawZ

  • We stock over 10,000 products with all major brands of pet supplies to spoil your fur baby!
  • We deliver everything straight to your door.
  • We aim to provide excellent customer service

Our Principles :

  • We are dedicated to provide excellent customer service. We believe that the customer is always right and we want you to have the best online shopping experience possible.
  • We don’t agree with the outrageously expensive prices that supermarkets and other pet retailers offers. So we will always offer the lowest prices possible.
  • We want to save you time buying pet supplies, that’s why our website is easy to use and we offer a fast, efficient service.
  • We put your pet first. As a team of pet owners, we understand the relationship that pet owners have with their beloved animals and we will only provide the best possible service to benefit your pet.

 

Price Matching & Pricing Policies

We aim to provide competitive pricing on all of our products. It sounds simple but we pride ourselves on offering consistent and competitive pricing across our entire range of products.

We're constantly checking prices at leading supermarkets, pet stores and online competitors to ensure we offer some of the lowest prices. We don't like to be beaten on our everyday pricing and encourage you to contact us if you do happen to see a cheaper price elsewhere.

We aim to remain your first choice for pet supplies and accessories for a long time to come!

*Lowest Price Promise: Whilst we'll happily attempt to match or better our competitors pricing, in some rare instances there may be circumstances which prevent us from being able to fully match a particular price.

When considering price matching, we factor in our shipping rates as well as stock levels at the time of your request. Fluffy PawZ will not compromise their customer service levels, by selling goods at unsustainable levels.

Connect With Us, We're Social!

We’d love to get to know you and your pets, so join our community! Look out for our awesome discounts, special offers and competitions we have running regularly.

Contact us at support@fluffypawz.com